Questions? We’ve got answers.
What do I need to sell my car?
Here's all the information we ask for:
- VIN number
- Trim level (i.e. LE, SE, SLT, etc)
- Any outstanding loans
- The car's condition
- Any noteable features or extras
- If you’ve replaced the tires
- Exact mileage
Where can I find my VIN?
VIN numbers are typically located on your insurance card, on your vehicle's dashboard or door. They're 17 characters long (digits and letters).
If I get an offer for my car, do I have to sell it to My Auto ?
No way! Our guaranteed cash offers are good for 7 full days, so you can take your time deciding.
How does KBB calculate its offers?
Our car appraisal experts combine their many years of experience with current market data to come up with their offers, which are based on the information you provide. We don't require in-person inspections and our cash offers are guaranteed.
Are you a real company?
Yup! voted Top 100 best dealership to work for in america, and voted dealership of the year by Dealerrater.
Does it cost anything to sell to My Auto?
Nope! Selling your car to My Auto is totally free. You only stand to make money.
Does My Auto accept trade-ins?
Absolutely. We have thousands of high-quality used cars for sale at affordable prices. Find your next car on My Auto right now.
I have more questions. Can I talk to somebody?
Gabbing on the phone is one of our favorite things. Please reach us at 231-799-5276 from 8AM-8PM EST, Monday through Thursday, Friday 8AM-6PM EST, Saturday 8AM-4PM EST.